Happy Customers Are Satisfied Customers

Project management is largely associated with better performance and efficiency of project managers to deliver anticipated goals. While this is undoubtedly true, one aspect for the effects of better project management is not commonly discussed: customer satisfaction of azure training

Consider this:

51% of customers will never do business with a company again after one negative experience.


What’s worse than losing customers? Losing more customers.

13% of unhappy customers will share their experience with 15 or even more. It’s not enough that disgruntled customers walk away from your business, they will persuade others to do the same.

Customers are always right. This is not always true, as in reality, customers can afford the right azure certification. Attempt to please them can bring good outcome to a business as happy customers tend to be regular customers of a business. As such, increment of customer retention rates by 5% contribute to higher profits from 25% to 95%. Hence, it is worthwhile to care for customer satisfaction because in reality, every ringgit they spent on a business equals to revenue.